Availabiltiy SaaS

Measure Service Level Agreements SaaS

CAM Solutions provides external to your network availability and response time monitoring of your key transactions and IT services.

Benefits:

  • - Affordable solutions to monitoring availability of key IT services
  • - Get real-time notifications or events sent to your correlation engine
  • - Week/Monthly/Yearly SLA reports of your monitored services
  • - Monitor dynamic and multithreaded synthetic transactions end-to-end for example logging into your webpage and verifying key features are available and measuring response time.
  •  - Import your companies QA team's scripts from Mercury or other load testing tools for feature availability testing in production.

Simulate end-user behavior and monitor online transactions

To reproduce end-user behavior and monitor a transaction's health, you can use RationalĀ® Robot graphical user interface (GUI) transaction simulation. By running a PC designated as a synthetic user, you can measure response time for virtually any transaction, from a Java applet to the SAP GUI. Any transaction that uses a Windows GUI interface can be simulated, so your administrators can record and play back a transaction to measure response times under controlled circumstances.Rational Robot scripts are auto-instrumented to help avoid error-prone manual processes. With a single click, the integrated Rational Robot tool automatically gathers the necessary files and uploads them to the management server. In turn, support staff can spend more time expanding the number of transactions measured and less time performing administrative tasks. Additionally, Mercury LoadRunner 8 scripts can be reused for robotic monitoring. The scripts can be automatically instrumented for reuse with your existing ITCAM for Response Time Tracking infrastructure.

Visualize and quickly identify the source of transaction problems

Through a comprehensive display that lets you follow the path of a user transaction end to end across your business infrastructure, ITCAM for Response Time Tracking makes it easy for you to evaluate a transaction in its entirety. You can drill down each step that the transaction takes as it travels across multiple enterprise systems. And you can measure how each component of a transaction contributes to the overall response time - regardless of customers' geographic locations and